Mermaid Mel's Jungle Shipping Policies

All our plants & plant accessories are shipped with love from Southern Oregon.
Any damages/delays that may happen to your order during the shipping process is out of my control. I take quality time packaging each and every order to help reduce the chances of a sad plant/cutting arriving. Please reach out to me with photos within 24 hours of delivery if you have any issues and we will proceed from there. I do not guarantee refunds or except exchanges, but I can work with you on a case by case basis. Thank you!